Enterprise resource planning (ERP)

CRM solutions streamline processes and increase profitability in your sales, marketing, and service divisions.

Overview

Enterprise resource planning solutions to improve IT, finance, retail, and manufacturing operations.

Microsoft Dynamics enterprise resource planning (ERP) software gives your people the tools they need to connect and manage your entire business, from financial and supply chain management and from manufacturing to operations, with the insight you need to make smart decisions. Start with what you need now and easily adapt as your needs change, in the cloud or on your servers—the choice is yours.

These ERP systems provide you with tools that represent all the major business areas:

Sales and marketing

Sales and marketing automation, potential customers and sales opportunities management, sales management, Microsoft Dynamics CRM connector.

Service management

Service orders and contracts, service calls and orders allocation, repair management, service subscription.

Manufacturing

Material and capacity planning, resource management, job schedules and sequences planning, product configuration.

Supply chain management

Inventory management, multisite warehouse management, trade agreements, distribution planning, quality management.

Project management

Project accounting and invoicing, project cost control, splitting into sub-projects, integration with Microsoft Project.

Supplies and deliveries

Direct and indirect deliveries, delivery orders, supplier relationship management, supplier self-service portal.

Financial management

General ledger, payable and receivables, bank management, budgetary control, compliance management.

Human resource management

Workforce management, recruitment, development, training, performance management, employee self-service portal, expense management.